Scanwords 2.0
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Scanwords 2.0 — Terms of Service

Effective date:

These Terms of Service (the "Terms") govern your use of the mobile application Scanwords 2.0 (the "App"), provided by Aleks Kalenov (tax ID Y3086983Y) ("we", "us", the "Publisher").

1. Acceptance

1.1. By installing or using the App, you agree to these Terms. If you do not agree, uninstall the App and stop using it.

1.2. We may update the Terms from time to time. The current version is always available at scanwords2.com/terms_of_service. Continued use of the App after material changes constitutes acceptance.

1.3. Distribution of the App via Apple App Store and Google Play is also subject to:

  • Apple Media Services Terms and Conditions;
  • Google Play Terms of Service.

2. Description of the service

2.1. The App is a mobile crossword/scanword puzzle game available on iOS and Android.

2.2. Core features: puzzles of varying difficulty and themes, progress and stats tracking, achievements, in-game currency (coins) and hints, optional in-app purchases.

2.3. We reserve the right to modify, add, or discontinue any feature at any time without prior notice.

3. Account

3.1. Registration is anonymous — an account is automatically created on first launch and is tied to your device identifier (device ID).

3.2. You may optionally set a username and choose/upload an avatar.

3.3. You are responsible for all activity under your account.

3.4. Loss of account. Because the account is tied to a device:

  • uninstalling the App or changing devices may result in loss of progress if synchronization is not active;
  • we are not liable for any loss of progress resulting from your actions or the actions of third parties.

3.5. Account deletion. You may delete your account at any time via Settings → Delete account in the App or via scanwords2.com/delete_me. Deletion is permanent; purchased coins/hints cannot be restored.

4. Acceptable use

4.1. You agree to use the App in compliance with applicable law.

4.2. You must not:

  • interfere with the operation of the App;
  • attempt unauthorized access to our servers;
  • transfer your account, in-App items, or coins to third parties;
  • use automated tools (bots, scripts) to interact with the App;
  • modify, decompile, disassemble, or reverse-engineer the App, except as expressly permitted by law;
  • bypass or disable any technical protection measures;
  • use cheats, exploits, or vulnerabilities to gain in-game advantage;
  • make purchases using another person's payment method or through fraudulent means;
  • attempt to manipulate IAP receipts.

4.3. We may suspend or terminate your access to the App for violations of these Terms, with no refund of any amounts paid.

5. In-app purchases

5.1. Paid items available in the App may include:

  • coin packs — in-game currency;
  • hints — consumable items;
  • other paid content as offered from time to time.

5.2. Coins, hints, and other virtual items:

  • are not real money, legal tender, or electronic money;
  • cannot be exchanged for real money, other currency, goods, or services outside the App;
  • cannot be transferred to other users;
  • have value only within the App and only while your account exists;
  • are forfeited without refund upon account deletion;
  • may be forfeited if the App or service is discontinued.

5.3. Payment processing. All purchases are processed by Apple (Apple IAP) or Google (Google Play Billing). We do not collect or store your payment card details. Prices are displayed in the App and may vary by region, currency, and taxes.

5.4. Refunds. Refunds are handled exclusively under Apple's and Google's refund policies:

We do not issue refunds directly.

5.5. Crediting errors. If a purchase is completed but items are not credited, please contact scanwords2.0@gmail.com with your purchase receipt. We will restore your balance within a reasonable time.

5.6. Price and catalog changes. We may change the prices and catalog of paid items. Changes do not affect purchases already completed.

6. Intellectual property

6.1. The App, its UI, code, design, puzzle database, definitions, graphics, sounds, trademarks, and other elements are our or our licensors' intellectual property and are protected by law.

6.2. We grant you a non-exclusive, non-transferable, revocable license to use the App for personal non-commercial purposes under these Terms.

6.3. You do not acquire any rights to the source code, design, or databases of the App other than the right to use the features provided.

6.4. User content. By uploading an avatar from your device, you warrant that you hold all necessary rights to such image, and grant us a non-exclusive license to store and display the image within the App for the duration of your account.

7. Personal data

Processing of your personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

8. Limitation of liability

8.1. The App is provided "as is" and "as available". We make no warranties that it will be error-free, uninterrupted, or compatible with every device.

8.2. To the maximum extent permitted by law, we are not liable for:

  • inability to use the App;
  • loss of progress, coins, hints due to account deletion, device change, or technical issues;
  • acts of third parties, including Apple and Google;
  • indirect, incidental, or consequential damages, or lost profits.

8.3. Our aggregate liability to you is limited to the total amount paid by you in the App during the 12 months preceding the event giving rise to the claim.

8.4. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded (including consumer rights).

9. Termination

9.1. These Terms remain in force until terminated:

  • by you, by uninstalling the App and/or deleting your account;
  • by us, for breach of these Terms or for any other lawful reason.

9.2. Sections 3, 4, 5, 6, 7, 8, and 10 survive termination.

10. Governing law and dispute resolution

10.1. These Terms are governed by the laws of the Kingdom of Spain, without regard to conflict-of-law rules.

10.2. All disputes shall first be addressed through good-faith negotiations. If unresolved within 30 days from the date of a written claim, disputes are submitted to the competent court at the Publisher's location, unless mandatory consumer-protection rules of the user's country of residence provide otherwise.

10.3. For EU consumers: nothing in these Terms deprives you of protections granted by mandatory consumer-protection laws of your country of residence.

10.4. For California residents: nothing in these Terms waives your rights under California consumer-protection laws.

11. Apple-specific terms (iOS users)

These additional provisions apply if you downloaded the App from Apple's App Store:

  • Apple is not a party to these Terms; the App is licensed, not sold, by us.
  • Apple has no obligation to provide maintenance or support.
  • In the event of App failure to conform to any applicable warranty, you may notify Apple; Apple will refund the purchase price and, to the maximum extent permitted by law, Apple has no other warranty obligation.
  • We are solely responsible for addressing any product claims relating to the App.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Contact