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Delete account
If you need to delete your game account and all associated data, there are two ways.
From inside the app (recommended)
- 1Open Scanwords 2.0 on your device
- 2Go to Settings
- 3Select “Delete account” and confirm
Deletion from inside the app is instant.
Via this page
If you no longer have access to the app, submit a request below. We will process it within 30 days.
What will be deleted
- Anonymous device identifier (deviceId)
- Username and avatar
- Gameplay stats and progress
- Hints and coins
- Crossword completion history
- Analytics events tied to the account
What we keep
- Anonymized purchase (IAP) records — required by tax law. They contain no personal data.
Or email us directly: scanwords2.0@gmail.com